Data Privacy & Governance Policy

Axios Digital provides you with the best digital optimization services, including automation. Do not cross boundaries when it comes to maintaining your privacy. Our company protects your privacy, and we follow a privacy policy designed to protect your data. The policy also states why we collect data and how we will use and protect it while you are in touch with our team, working with us, and using our services. When you consult with us regarding your services, you agree to our privacy policy and the terms outlined.

1. Information We Collect

We only ask for data that is related to you. This information is further divided into two categories:

A. Information that You Share Willingly

• Contact Information: Contact data such as your business email address, name, contact number, business name, billing and shipping addresses, and other corporate information.
• Account Credentials: Usernames, security data, and passwords to create your accounts and visit the portals.
• Commercial Data: Storefront URLs, marketplace data (Shopify, Amazon, Walmart) credentials, product descriptions, and communication logs with our team of experts.
• Financial Information: Payment information, card details, and billing identifiers, especially if you are using payment processors like Stripe. (We don’t share card details on the servers)

B. Automatic Data Collection

• Technical Data: Browser details, IP addresses, operating system, your device identification, time zones, and data regarding your analytics ( visited pages and site performance metrics)
• Cookies and Tracking: We use cookies to identify traffic, enhance the user experience, and deliver high-performing marketing campaigns. We also use pixel tags and web beacons.

2. How We Process Your Information

We use your information to improve your client experience and improve our digital infrastructure. Your information is used to:

• Service Delivery: We use data for LLC registration, for building automated e-commerce infrastructure, and marketing campaigns.
• Performance Optimization: Data helps audit the website’s technical aspects. We also use it to analyze conversion rates and improve your experience.
• Processing Financial Transaction: Payment security and billing structures are built on your data.
• Client Updates: Data is used to send updates, legal compliance alerts, and marketing materials, which you can unsubscribe from at any time.
• Security and Legal Protection: To monitor the spam activities and track unauthorized use to enforce legal protection.

3. Data Sharing and Acknowledgment

Axios Digital does not trade, rent, or sell your personal information or business data to third parties. We only share your information with our important partners.

• Service Providers: Third-party integration partners such as Amazon, Walmart, Meta, Google, and Stripe are required to run your business.
• Professional Experts: Registration bodies for LLC registration, legal counseling, patent check, and regulatory bodies.
• Corporate Reconstruction: In the event of a merger or asset sale, your information will be transferred to another entity, subject to strict confidentiality.

4. Date Security and Storage

We have a team of technical gurus who isolate and protect your data from unauthorized access and disclosure. All sensitive information and payment details are transferred via an encrypted Secure Sockets Layer.

We implement the highest security standards and commercial measures to protect your databases. We guarantee the confidentiality and integrity of all digital transmissions over the internet.

5. Your Right to Data Control

As per the CCPA/CPRA, GDPR, and global e-commerce regulations, you have certain rights:

• Access and Portability: You have the right to request a copy of the personal data we use to maintain your brand online.
• Changes and Rectification: You can request to change or update your data and inaccurate information
• Erasure: You can request permanent deletion of your data. This will be bound by financial retention requirements.
• Opt-Out Controls: You can opt out of cookies by changing your settings, and unsubscribe from your performance data updates by using the unsubscribe option on the link.

6. Third-Party Involvement

Our platform has direct interactions with third-party platforms such as Alibaba, Tradewheel, and Global Source, as well as with other marketing channels. We are not responsible for the information protection policies of the third-party websites. We recommend that you review the privacy policies of any external platforms that will become a part of your business ecosystem.

7. Changes In Policies

We have the right to upgrade our privacy policies. These changes could reflect the regulatory requirements and shift in our services. If there are changes, they will be highlighted with effective data at the top of our policy page. Using our services after the policy revision indicates your acceptance of the updated policies.

8. Connect with Our Compliance Office

If you have any case queries, data removal requests, or questions regarding the Privacy Policy, you can directly contact our compliance management team via your company email.

Email: [email protected]